NICO TechAssist
Welcome to NICO TechAssist, where we offer tailored IT solutions specifically designed for small and medium-sized businesses (SMBs) on a budget. Our user-friendly products streamline operations and enhance productivity, all backed by a team of skilled and certified support professionals. With flexible pricing plans that fit your financial needs, explore how NICO TechAssist can empower your business to thrive in today’s competitive landscape.
Why Choose NICO TechAssist?
Expertise and Experience
Our team consists of highly trained IT professionals with extensive industry experience, all certified in their respective fields. We specialize in IT Service Management (ITIL certified), hardware and networking (CompTIA A+ and N+, CISCO CCNP), and infrastructure management (NetApp, VMware, IBM, Windows, and Oracle). Our expertise extends to security management with SOPHOS Endpoint Management, cloud management (Azure), and productivity/application management (Office 365 Administration). With this diverse skill set, we are well-equipped to deliver exceptional IT solutions tailored to meet our clients’ need.
The Individual LITE plan is designed for freelancers and solo entrepreneurs, offering strictly remote managed IT support for MWK 39,500.00 per month. It includes essential features such as regular software updates, Windows installation support, anti-virus assistance, and general computer advisory services, along with dedicated help desk support during business hours. Users can also add personalized email addresses and domains for an additional cost.
The Small Office plans cater to teams of 2-20 users, starting at MWK 27,500.00 per month per user. These plans offer features such as email application support, internet assistance, and help desk support during business hours. Users can opt for add-ons like personalized email addresses and onsite network support, which come with additional fees. Enhanced support options are also available to ensure efficient IT management for small teams.
The Midsize to Large plans serve businesses with 21 or more users, starting from MWK 25,500.00 per month per user. These plans include local area network support and 24/7 help desk assistance for critical issues, with the option to add file backup services at an additional cost. Comprehensive support features such as vendor management, IT asset lifecycle management, and user IT security training are included, with customizable options available for larger organizations, priced accordingly.
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